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Code of Conduct (Vibers)

LATEST REVISION: APRIL 2022

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1. USE OF THE SERVICE

IMPORTANT – PLEASE READ THESE TERMS CAREFULLY. BY USING THIS PLATFORM OR SERVICE , YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, ACCEPTED AND AGREED WITH THESE TERMS. IN ORDER TO USE THE PLATFORM OR SERVICE YOU MUST AGREE TO THE TERMS THAT ARE SET OUT BELOW. YOU FURTHER AGREE TO THE REPRESENTATIONS MADE BY YOURSELF BELOW. IF YOU DO NOT AGREE TO THE TERMS, PLEASE DO NOT CONTINUE USING THIS SERVICE OR PLATFORM.

The Code of Conduct stated herein (collectively, the “Code of Conduct”, “Terms of Use” or this “Agreement”) constitute a legally binding agreement between you and PlusVibes (“we”, “us” or the “Company”).

The Company operates the Platform https://www.plusvibes.com, and mobile applications called “PlusVibes - Support & Motivate” and “PlusVibes - Vibers” with links to these Terms of Use (collectively, the “Platform” or “PlusVibes”). 

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2. DEFINITION

Vibers are individuals who have been onboarded onto the “PlusVibes - Vibers” mobile application. Once a Viber has passed the interview, they will have access to PlusVibes' resources, access to User chat requests, Company guidelines and benefits. Vibers are not considered an employee of the Company. Vibers enrolled in the Viber Programme are volunteers and are willingly agreeing to the policies and rules set out by the Company. In the case where a Viber is incentivised or giving an allowance for their contribution, this is not considered as a salary and no EPF or SOCSO should be claimed. 

 

3. TERMS

By joining our Viber community, you strictly agree to the following: 

  1. You will not share, provide access, screenshot or distribute the following to anyone outside the Company:

    • a. “PlusVibes - Vibers” mobile application user interface

    • b.  PlusVibes' resources, Viber links and guidelines

    • c.  Viber training, sharing sessions or well-being checks

    • d.  Any other resources or materials provided for Vibers

    • e.  Other Viber's identity, email address or identifiable information

  2. You will not reveal your personal identity (i.e full name, I/C, phone number, email address, social media or other identifiable information)

  3. You will not ask for a User's personal identity (i.e full name, I/C, phone number, email address, social media or other identifiable information)

  4. You will be respectful of others and their opinions. 

  5. You will not make or respond to personal attacks in your messages. 

  6. You will not convey discriminatory, obscene, harassing, hateful, threatening, profane or personally abusive comments. 

  7. You will flag and report Users who are offensive and violate the Community Guidelines.

  8. You will not convey disrespectful messages or disrupt PlusVibes’ user or Viber community.

  9. You will not compare Vibers to one another or negatively affect the Viber community.

  10. You will not misrepresent or represent PlusVibes without approval from the Company.

  11. You will not reveal any of PlusVibes' operational information to anyone outside the Company. 

  12. You will not reveal your tasks in PlusVibes to anyone outside the Company.

  13. You have declared that you are not working for or in connection with other Companies who provide or plan to provide similar services (Mental Healthtech or mental health mobile application) to PlusVibes.

 

The terms above shall continue to be in force after termination or discontinuation of being a Viber.

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4. DISCONTINUED VIBERS

The Company reserves the right to terminate any Viber holding any role in the Viber programme without due notice, of which no legal actions can be taken against the Company. Discontinued Vibers will also be subjected to the following terms:

  1. You will discontinue the usage of “PlusVibes - Vibers” platform.

  2. You will not compare Vibers to one another or negatively affect the Viber community.

  3. You will not misrepresent PlusVibes without approval from the Company.

  4. Should you use the "PlusVibes - Support & Motivate" platform, you may not reveal your previous role as a Viber on the platform.

  5. You will not reveal, share or distribute any of the Company's operational information to anyone, including your future employers.

  6. You agree to not be employed by Companies who provide or plan to provide similar services (Mental Healthtech) to PlusVibes for a duration of 1 (one) year from the date of discontinuation. 

  7. You will not solicit other Vibers or negatively represent the Company. 

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By joining our Viber community, you have disclosed your personal information and identity to the Company. PlusVibes reserves the right to take legal action against Vibers who violate the terms set out in this agreement.  

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5. GENERAL

As per our Terms of Use, the Company will not be held liable for your conversation with Users and other Vibers. Upon termination or discontinuation of being a Viber, all agreements with PlusVibes (i.e: Terms of Use, Code of Conduct, Community Guidelines, Privacy Policy and other agreements) shall continue to be in force after termination. The Company reserves the right to modify, vary and change the Terms of Use and its policies relating to the Platform/Service without prior notice at any time as it deems fit. Such modifications, variations and or changes to the Terms of Use or its policies relating to the Platform/Service shall be effective upon the posting of an updated version at http://www.plusvibes.com as may be updated and revised by us from time to time. You acknowledge that The Company reserves the right to update it's policies from time to time. 

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