PlusVibes is a mental health and well-being company that connects individuals and corporations to emotional support, therapy, and wellness resources. These services are provided through a mobile application, workshops and events.

PlusVibes app is available on the Apple Store and Google PlayStore. It is accessible globally. The app offers on-demand support via chat, therapy session bookings with certified therapists, a range of Ai therapists, motivational content, self-care tools, modules and mental health assessments.

Your avatar represents your conflict management style, based on the Thomas-Kilmann Conflict Management Model. Each animal avatar reflects a different way of handling conflict (e.g., avoiding, collaborating, compromising). To learn more or update your avatar, go to the “About Avatar” section in your Settings. You can: Take a short assessment to discover your style. Click on each animal to explore what it means and how it reflects your approach to conflict.

Vibers are certified therapists with a background in psychology or counselling. They’re here to provide non-judgmental emotional support via secure text or voice messaging. You can connect with a Viber in under 2 minutes for a 45-minute session.

Don’t worry, your profile is anonymous and your conversations with Vibers are not kept. Once you end the chat, it is permanently deleted.

You can access this in the Settings page at “My Current Plan”. The number of sessions varies for public and corporate users.

We offer four tiers: Public Account (Free): 2 Chats with Vibers and 2 Ai-Maddy Chats Mini Vibes (RM5 / month): 5 Chats with Vibers and 7 Ai-Maddy Chats Premium Vibes (RM49 / month): 15 Chats with Vibers and 25 Ai-Maddy Chats Pro Vibes (RM99 / month): 30 Chats with Vibers and 50 Ai-Maddy Chats Chat sessions for both “Chat with Vibers” and “Ai-Maddy” features are refreshed monthly. Just a heads-up – any unused sessions in a month won’t carry over, so make the most of them while they’re available!

Chat sessions are non-transferable, cannot be carried forward or combined with another package. If you have unused chat sessions, it will not be carried forward to the next month. If you purchase a subscription, it will reset your number of sessions based on the allocated number of sessions for the package.

Not at the moment – our plans don’t auto-renew, so you have full control. You can choose a new plan each month based on what feels right for you!

You can repurchase Mini Vibes and Premium Vibes once a month if you need a little extra support. With Pro Vibes, you have unlimited repurchases – perfect for when you need more consistent care.

Specialists are certified and licensed Counsellors, Clinical Psychologists, Psychiatrists, Nutritionists, and Life & Career Coaches. They provide confidential, one-on-one support through the "Book a Specialist" feature. Book virtual sessions through Google Meet or on-site consultations with Certified Specialists for one-hour sessions. You can browse a curated list of experts, view their profiles, and choose the right fit based on your needs – some sessions include pre and post-assessments.

To book a session, open the app and click the PlusVibes’ button in the middle of the tab bar below. Click the "Book A Specialist" feature. Click on “Book a Session” to select the type of specialist you need (e.g., Mental Health Professional, Nutritionist, Coaches). Fill out the required information about what you'd like to discuss and press “I’m Ready”. Browse through the list of specialists and select the one that best fits your needs! Tip: To know more about our specialists, click on their portfolio to see if they match your vibe. Choose a suitable date and time for your session, then proceed to the payment method. Once your payment is completed, an email confirmation and the virtual meeting link will be sent to your email. You can also view your scheduled sessions under the ‘Upcoming’ tab.

PlusVibes Credits are the app’s virtual currency, primarily used to book therapy sessions with Specialists (1 Credit = RM1). The Credits can be purchased through PlusVibes’ Wallet in the Settings or Book a Specialist feature. Additional bonus credits are given when users top up credits. Credits can be used to purchase Specialist Sessions or to pay for the app subscription.

The PlusVibes Wallet is your in-app credit system for booking Specialist sessions and subscribing to packages. To top up, go to Book A Specialist > Top Up Credit and enter your desired amount, or choose from promotional packages that come with bonus credits. Each credit equals RM1 or approximately USD0.22. You can also view your past transactions in the Wallet. Please note that all credits are non-refundable.

PlusVibes offers various payment options that can be used for booking sessions with specialists or purchasing app subscriptions. Payment options include FPX (Online Banking), Credit/Debit Cards, E-Wallets, and PlusVibes Wallet Reload. PlusVibes does not store payment details and is integrated with a payment gateway provider that is authorised by the Central Bank.

EAP is a workplace benefit that provides employees with confidential mental health and well-being support. At PlusVibes, our EAP includes access to our wellness app, therapy sessions, mental health assessments, personalised corporate wellness reports, and engaging activities designed to improve overall employee well-being, work culture, and organisational health. If you’d like to learn more, feel free to drop us a message through the “Contact Us” page on our website or email us at [email protected].

PlusVibes partners with universities, NGOs, and healthcare institutions to improve mental health access through free therapy sessions, outreach programs, and educational campaigns. We also offer CSR packages for companies to sponsor app access or therapy support for underserved communities, including B40 groups and students. Interested in making an impact? Reach out via our Contact Us page or email [email protected] to explore partnership opportunities.